FAQ
HOW LONG WILL MY COOKIES STAY FRESH AFTER I RECEIVE THEM?
Our cookies have a shelf life of 12 days after you receive them in the mail. They can also be refrigerated for up to Two Weeks and/ or Frozen for up to Three Months in an Airtight container.
IMPORTANT: All cookies containing cereal should be consumed within 3 days of receiving them due to the sensitive state of their ingredients.
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CAN I REHEAT MY STUFFED COOKIES?
Oh Yes! We ENCOURAGE it! For best results reheat our cookies for about 8-10 seconds in the microwave.
If you have fresh cookies and want to achieve Tubbys instagram meltiness, for the best results warm your cookies in a 350°F oven for 5-10 minutes or until heated through. However, we do not recommend heating cookies containing cereal in them, because these ingredients are highly sensitive to heating and may ruin the consistency of your order.
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DO YOU USE ANY PRESERVATIVES IN YOUR COOKIES?
We do not use any preservatives. Our cookies are made from all natural ingredients. If you would like a list of ingredients please feel free to email us Tubbyboycookies@gmail.com
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Refund Policy
PLEASE NOTE
All sales are final.
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If you have any allergies or food concerns, please feel free to reach out and we will do our best to accommodate you. Please note, all of our cookies are made in a facility that processes nuts, wheat, and dairy.